Privacy Policy
Last updated 4 August 2026
MoFlow LLC (“MoFlow,” “we,” “us”) provides independent ESP dismantle witnessing and failure-analysis consulting to oil and gas producers. This policy explains what information we collect through moflowesp.com and our producer dashboard, how we use it, and who we share it with.
We do not sell your personal information, and we do not share it with third parties for their own marketing. Mobile phone numbers collected for account access and text-message verification are never sold, rented, or shared with third parties for marketing or promotional purposes.
Information we collect
Account information
MoFlow creates producer accounts directly. There is no public sign-up. When we set up an account we record the account holder’s name, mobile phone number, email address, and the producer company they represent. The mobile number is the credential used to sign in.
Service information
In the course of providing DIFA services we handle information you give us or that is generated during a dismantle: well identifiers, equipment and component details, pull and dismantle dates, locations, photographs, observations, findings, reports, and related documents.
Technical information
When you request a sign-in code we record the IP address the request came from and the time, to enforce rate limits and detect abuse. Verification codes are stored only as a keyed hash, never as readable text, and expire within ten minutes.
How we use information
- To verify your identity and grant access to your producer dashboard.
- To deliver DIFA witnessing, analysis, reporting, and warranty claim support.
- To communicate with you about scheduled dismantles, reports, and your account.
- To protect the service against fraudulent or automated access.
- To meet legal, tax, and record-keeping obligations.
Text messaging (SMS)
MoFlow sends one-time verification codes by text message to the mobile number on your account. These are transactional messages sent only when a sign-in is requested.
- Consent. By entering your mobile number and requesting a code, you consent to receive a one-time verification code by text message at that number.
- Frequency. Messages are sent only when you request a sign-in code. Message frequency varies with your use of the service.
- Cost. Message and data rates may apply. MoFlow does not charge for these messages.
- Opt out. Reply STOP to any message to stop receiving texts. You will receive a confirmation. Opting out means we can no longer send sign-in codes, so you will need to contact us to access your account another way.
- Help. Reply HELP, or contact us at 806-781-4783 or difa@moflowesp.com.
- Marketing. We do not send marketing or promotional text messages. Your consent to receive verification codes is not shared with any third party for marketing purposes.
Service providers
We rely on the following providers to operate the service. Each receives only the information needed for its function, and each is bound by its own agreement with us.
| Provider | Function | Information involved |
|---|---|---|
| Vercel | Website hosting | Requests to the site |
| Supabase | Database and application services | Account records, service information, verification records |
| GoHighLevel | Text message delivery and customer records | Name, mobile number, email, company |
| Cloudflare | Automated-abuse protection on the sign-in form | IP address and challenge result |
| Anthropic | Reading uploaded teardown lists into structured form | Contents of documents you upload for that purpose |
Retention
Account records are kept for as long as your account is active and afterwards as needed for our legal and business obligations. Service information and reports are retained so they remain available to you and to support any warranty claim they relate to. Verification codes and their related records are short-lived and routinely purged.
Security
Access to the producer dashboard requires possession of the mobile number on the account. Verification codes are stored only as keyed hashes, expire within ten minutes, are single-use, and are subject to attempt and rate limits. Data access is restricted at the database level so that a producer’s records are only reachable by that producer and by MoFlow. No system is perfectly secure, and we cannot guarantee absolute security.
Your choices
You may ask us to correct or update your account details, request a copy of the personal information we hold about you, or ask us to close your account. Contact us using the details below. Some information must be retained where we have a legal or contractual reason to keep it.
Children
The service is intended for business use and is not directed to anyone under 18. We do not knowingly collect personal information from children.
Changes
We may update this policy. When we do, we will change the date at the top of this page. Material changes affecting how we use your information will be communicated to account holders directly.
Contact
MoFlow LLC
Odessa, Texas
difa@moflowesp.com
806-781-4783